FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

Q1. What is Trend Tribe Store?

Trend Tribe Store is a premium leather clothing brand offering the finest quality leather jackets, tracksuits, shirts, pants, and motorbike suits for men and women. Every garment in our collection is crafted from premium full-grain leather by skilled master artisans — built to last a lifetime and designed to make a powerful style statement.

At Trend Tribe Store, we are committed to three things above all else — premium leather quality, expert craftsmanship, and genuine customer satisfaction. We use only the finest full-grain and top-grain leather sourced from certified ethical suppliers. Every garment is hand-cut and hand-stitched by our master artisans. And we stand behind every single piece we sell with our quality guarantee. We do not cut corners. We do not compromise. And we never will.

Absolutely. Every single garment in our collection is crafted from 100% genuine premium leather — full-grain, top-grain, or suede depending on the specific product. We never use bonded leather, synthetic leather, or PU leather in any of our products. Ever. Genuine leather is the foundation of everything we do at Trend Tribe Store.

We source our leather exclusively from certified ethical suppliers who meet our strict standards for quality, consistency, and responsible production. Our leather hides are carefully selected from trusted tanneries that operate ethically and responsibly — with respect for the environment and the people involved in the production process. We are committed to responsible sourcing as a non-negotiable part of our business.

Yes — absolutely. Every garment we sell comes with our Trend Tribe Quality Guarantee. We are completely confident in the quality of every piece we produce — and if you receive a garment that does not meet our exceptional quality standard in any way, we will make it right. Your complete satisfaction is our absolute priority.

PRODUCTS & COLLECTIONS

Q1. What types of leather do you use in your products?

We use three primary types of leather across our collection — full-grain leather, top-grain leather, and suede leather — depending on the specific product and design requirements. Full-grain leather is used in the majority of our collection as it is the highest grade available. Suede leather is used in our suede jacket styles. All leather types used at Trend Tribe are genuine premium quality — never synthetic or bonded.

Full-grain leather is the highest grade of leather available — cut from the outermost layer of the hide where the natural grain, strength, and character of the material is at its absolute peak. It is the strongest, most durable, and most naturally beautiful grade available. Top-grain leather is the second highest grade — sanded and finished to remove natural imperfections, producing a smoother, more uniform surface that is still exceptionally durable and beautiful. Both grades are premium quality — full-grain simply retains more of the natural character and aging properties of the original hide.

Yes — all of our leather tracksuits are sold as complete two-piece sets including both the jacket and matching pants. Both pieces are cut from perfectly matched leather hides to ensure complete color and finish consistency across the complete set. The set price for all leather tracksuits is $399.99.

Currently our leather tracksuits are sold exclusively as complete two-piece sets. We believe the matched two-piece set delivers the best value and the most powerful visual impact — and we are committed to ensuring both pieces are perfectly matched in leather quality and finish. If you have a specific request regarding individual pieces — please contact our customer support team and we will do our best to assist you.

Currently our Motorbike Suits collection offers a unisex range of premium leather motorbike suits designed to fit a wide range of body types. Our suits are available in a full range of sizes from XS through to 5XL. If you need specific sizing advice for our motorbike suits — please contact our customer support team for personalized assistance.

Our Motorcycle Leather Jacket and RAF Leather Jacket are specifically designed with the durability and abrasion resistance required for motorcycle riding. Our Motorbike Suits are designed specifically for full motorcycle protection. Other jacket styles in our collection — while crafted from premium durable leather — are designed primarily as fashion garments and may not provide the same level of riding protection as our dedicated motorcycle styles.

We currently offer our full standard collection across a comprehensive size range from XS to 5XL. For custom sizing, custom color, or bespoke design requests — please contact our customer support team at your earliest convenience and we will discuss the available options with you personally.

SIZING & FIT

Q1. How do I find my correct size?

Every product page on our website includes a detailed size guide with precise measurements for chest, waist, hips, and inseam across every size in our range from XS to 5XL. We strongly recommend measuring yourself carefully and comparing your measurements against our size guide before placing your order — as leather garments do not stretch in the same way as fabric garments and correct sizing is particularly important.

All garments in our collection are available in a comprehensive size range from XS through to 5XL — because we believe premium leather should be accessible to every man and woman regardless of their size or body type. If you require advice on a specific size or fit — please contact our customer support team and we will be delighted to assist you.

This depends on the specific style and your personal fit preference. As a general guide:

  • Slim Fit styles — Size up if between sizes or if you prefer more comfort
  • Regular Fit styles — Stay true to your normal size
  • Oversized styles — Stay true to size for a subtle oversized effect or size up for a more dramatic oversized look
  • Leather Pants — We recommend sizing up one size from your normal trouser size
  • Tracksuits — Stay true to size for an athletic fit or size up for extra comfort

Please refer to the specific size guide on each product page for the most accurate guidance.

We want every customer to be completely happy with the fit of their Trend Tribe garment. If your item does not fit correctly when it arrives — please contact our customer support team within 14 days of receipt and we will arrange an exchange for the correct size. Please refer to our full Returns & Exchange policy for complete details.

Full-grain leather does soften and become more supple with wear — conforming gradually to the natural contours of your body over time. However leather does not stretch significantly in the way that fabric garments do. For this reason we recommend careful measurement and size selection before ordering — and always err on the side of sizing up rather than down if you are between sizes.

SHIPPING & DELIVERY

Q1. Do you ship worldwide?

Yes — we offer fast and reliable worldwide shipping to virtually every country in the world. We are proud to serve customers across North America, Europe, the Middle East, Asia, Australia, and beyond. Wherever you are in the world — Trend Tribe Store delivers to your door.

Delivery times vary depending on your location:

  • United Kingdom — 2-4 business days
  • Europe — 3-7 business days
  • United States & Canada — 5-10 business days
  • Middle East — 5-10 business days
  • Asia Pacific — 7-14 business days
  • Rest of World — 7-21 business days

Please note that these are estimated delivery times and may vary during peak periods or due to customs processing times in your country.

We offer free worldwide shipping on all orders. No minimum order value. No hidden shipping charges. Whatever you order — wherever you are in the world — we deliver it to your door completely free of charge.

Once your order has been dispatched you will receive a shipping confirmation email containing your tracking number and a link to track your order in real time. If you have not received your tracking information within 3 business days of placing your order — please contact our customer support team and we will investigate immediately.

Import duties, taxes, and customs charges may be applicable depending on your country of residence and the value of your order. These charges are the responsibility of the customer and are not included in our product prices or shipping charges. We recommend checking with your local customs authority for information on applicable charges before placing your order.

In the unlikely event that your order arrives damaged — please photograph the damage immediately upon opening and contact our customer support team within 48 hours of receipt. We will arrange a replacement or full refund as quickly as possible. Your complete satisfaction is our absolute priority and we take all damage reports extremely seriously.

RETURNS & EXCHANGES

Q1. What is your return policy?

We offer a 14-day return policy on all unworn, unaltered garments in their original condition with all tags attached. If you are not completely satisfied with your purchase for any reason — please contact our customer support team within 14 days of receiving your order to initiate a return. Please note that garments must be unworn and in their original condition to be eligible for return.

To initiate a return or exchange — please contact our customer support team via email or through the contact form on our website within 14 days of receiving your order. Please include your order number, the reason for your return or exchange request, and — for exchanges — the size or style you would like to exchange for. Our team will respond within 24 hours with full return instructions.

Once we receive your returned item and confirm it is in its original unworn condition — we will process your refund within 5-7 business days. The refund will be returned to your original payment method. Please allow an additional 3-5 business days for the refund to appear in your account depending on your bank or payment provider.

Yes — we are happy to exchange any unworn garment for a different size or style within 14 days of receipt. Exchange orders are processed and dispatched as quickly as possible once we receive your returned item. Please contact our customer support team to initiate an exchange.

PAYMENT & SECURITY

Q1. What payment methods do you accept?

We accept all major payment methods including:

  • Credit Cards — Visa, Mastercard, American Express
  • Debit Cards — All major debit cards
  • PayPal — Secure PayPal checkout
  • Apple Pay — Available on compatible devices
  • Google Pay — Available on compatible devices
  • Bank Transfer — Available for large orders

All payments are processed through secure, encrypted payment gateways for your complete protection.

Absolutely. We take the security of your payment information extremely seriously. All transactions on our website are processed through fully encrypted, PCI-compliant payment gateways — your payment information is never stored on our servers and is always processed with the highest level of security available. Shop with complete confidence at Trend Tribe Store.

We are currently working on introducing installment payment options for our customers. Please check our website for the most up-to-date information on available payment options — or contact our customer support team for the latest details on payment plan availability.