Return and Refund Policy

Last Updated: 10-03-2026

Thank you for shopping at Trend Tribe Store. We want you to be satisfied with your purchase. If you are not completely happy with your order, this Return and Refund Policy explains the conditions under which returns and refunds are accepted.

By placing an order on trendtribestore.com, you agree to the terms outlined below.

1. Return Eligibility

Customers may request a return if the following conditions are met:

  • The return request is made within 14 days of receiving the product.

  • The item must be unused, unworn, and in its original condition.

  • The item must include original packaging, tags, and accessories if applicable.

  • Proof of purchase or order confirmation must be provided.

Items that do not meet these conditions may not be eligible for return.

2. Non-Returnable Items

The following items cannot be returned:

  • Items that have been used, worn, or damaged after delivery

  • Products without original tags or packaging

  • Clearance or final sale items (if marked as non-returnable)

3. Return Process

To request a return, please follow these steps:

  1. Contact our support team at info@trendtribestore.com.

  2. Provide your order number and reason for return.

  3. Our team will review your request and provide return instructions.

Please do not send items back without approval from our support team.

4. Return Shipping

Customers are responsible for return shipping costs, unless the item received was:

  • Defective

  • Damaged during shipping

  • Incorrect item sent

We recommend using a trackable shipping service to ensure the return is received.

5. Refunds

Once we receive and inspect your returned item:

  • We will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed to the original payment method.

Refund processing times may vary depending on your bank or payment provider, but typically take 5–10 business days.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at:

info@trendtribestore.com

7. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again.

  2. Contact your credit card company, as it may take time for the refund to be officially posted.

  3. Contact your bank for additional processing time.

If you have completed these steps and still have not received your refund, please contact us.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

Our team will review the issue and provide a suitable solution.

9. Changes to This Policy

We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with the updated date.

10. Contact Information

If you have any questions about returns or refunds, please contact us:

Email: info@trendtribestore.com
Website: trendtribestore.com

Thank you for shopping with Trend Tribe Store.